Infoline
Infoline is a service that answers all calls in your business’s name giving your customers the impression that they are speaking directly with someone within your company.
With Infoline an agent provides information to your callers upon request. This information can range from a simple advisory message to more complex information such as a specific set of instructions.
Infoline allows your company to provide information to your clients 24 hours a day, 7 days a week in an extremely cost effective manner.
Additional benefits of Infoline are:
• All your calls are answered professionally and swiftly
• Less hold time for your callers
• Consistent and accurate responses
• Eliminates the need for recorded messages
• Scope within the service to execute complex suburb searches
Infoline provides superior and consistent levels of information to your customers, whilst also increasing your professional image as all your calls are dealt with swiftly and professionally.
